1. Introduction

Welcome to Joel Johnston ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website https://www.joelj.ca (the "Site"). By using the Site, you agree to this Privacy Policy. If you do not agree, please do not use our website.

2. Information We Collect

a. Information You Provide

We collect personal information that you voluntarily provide, such as when you:

• Fill out forms or request information through HubSpot;
• Subscribe to our newsletter; or
• Contact us via email or web forms.

This information may include:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Any other information you choose to share

b. Automatically Collected Information

When you visit our Site, we automatically collect certain data, including:

• IP address;
• Browser type and version;
• Device type and operating system;
• Pages visited, time spent, and referring websites; and
• General (non-precise) geographic location.

This information is collected using cookies and similar technologies (see Section 4).

3. How We Use Your Information

• Respond to your inquiries and requests;
• Improve and optimize our website and services;
• Send marketing and promotional communications (only if you’ve opted in);
• Analyze website traffic and user behavior via Google Analytics;
• Manage customer relationships and communications through HubSpot; and
• Comply with legal obligations.

4. Cookies and Tracking Technologies

a. Cookies

Cookies are small data files stored on your device that help improve user experience and website performance. You can disable cookies in your browser settings, but some features of the Site may not function properly as a result.

b. Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, and pages visited. This information is aggregated before analysis.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Learn more in Google’s Partner Sites policy.

c. HubSpot

We use HubSpot for CRM, marketing automation, and analytics. HubSpot may collect information through cookies and forms to help us understand visitor behavior and manage communications. You can learn more about HubSpot’s privacy practices here:

https://legal.hubspot.com/privacy-policy

5. Sharing Your Information

We do not sell or rent your personal data. We may share information only with:

• Service providers (e.g., website hosting, analytics, CRM) who help operate our business;
• Legal authorities, if required by law or to protect our rights; and
• Successors or acquirers, in the event of a business transfer or merger.

All third-party partners are required to handle your data securely and in accordance with applicable laws.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us (see Section 12).

7. Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data;
• Withdraw consent to marketing communications;
• Object to or restrict data processing; and
• Request data portability.

To exercise any of these rights, contact us at me@joelj.ca.

9. International Data Transfers

If you are accessing our Site from outside your country, please note that your information may be transferred to and processed in other countries, including the United States, where data protection laws may differ from those in your jurisdiction.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any personal information.

11. Children’s Privacy

Our Site is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect information from children.

12. Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:

Email: me@joelj.ca
Website: https://www.joelj.ca

13. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.